Nationalmuseum official tickets website

Terms of sale

1. General

 Ticket sales are conducted by Nationalmuseum with contact information:


Södra Blasieholmen

111 48  Stockholm

Organisation number: 20100-1108

Telephone number (switchboard): +46851954300

If you have questions or problems with your booking, send an email to (enter name, e-mail address and question).

We need certain personal information from you to enable you to purchase tickets for any of our events. By purchasing on our ticket page, you have therefore consented to the collection and storage of the required data.

2. Product

Nationalmuseum sells tickets via Biljetto to various exhibitions, shows, lectures, courses and events. Ticket prices vary depending on the type of event. No other costs are added to the ticket price unless stated so.

3. Repurchase

Supported by the Swedish Consumer Sales Act, repurchases of tickets are not accepted. Repurchase is granted only on presentation of medical certificate.

4. Data collection

Personal data is information needed to identify you, for example name, address, e-mail address, cell phone number etc. With your consent, data is collected and processed by Nationalmuseum when you buy tickets.

User data is personal data which identifies the user as well as information about the services which the user uses at Nationalmuseum. For example, it may be your IP address. We collect data to make it possible for you to purchase tickets.

5. Usage of data

Nationalmuseum does not save credit/debit card numbers anywhere, this is entirely managed by third parties. This happens safely and through so-called encryption via SSL. For more information regarding the transaction process please visit

We use personal data to communicate with you about orders and completed ticket purchases.

6. Forwarding of personal data to third party

Your personal data will only be sent to a third party in order to make a necessary payment transaction or a business transaction with our partners.

7. Management of cookies

A cookie is a small text file which the site you visit requests to save on your computer. Cookies are used on many websites to allow a visitor access to various features. The information in the cookie is possible to use to follow a user's browsing.

There are two types of cookies. One type saves a file for a longer period of time on your computer. It is used, for example, by features which communicate what is new since the user last visited the current site. The other type of cookies is called session cookies. While you are browsing a page, this cookie is temporarily stored in your computer memory, for example, to keep track of which language you have chosen. Session cookies are not stored for a longer period of time on your computer, but will disappear once you close your browser.

This site uses cookies. When you visit this site, a session cookie is created. This will be removed when you turn off the browser. No personal information is saved in the cookie.

You can choose not to accept cookies in your browser settings. You can still visit this site but some features might not work properly.


8. Protection against spam

Nationalmuseum assures you that we will only use your e-mail address and your cell phone number for the purposes stated in these terms. We will not sell your e-mail address or cell phone number to any third party and we will prevent your email address from being used by “web crawlers” and “web spiders” to the best of our ability. If you think your email address has been saved in this way, we would like you to contact us immediately.